A September 12, 2002, Washington Post article focused on the FBI’s Internet tip line, which was set up after the 9/11 attacks. “Within one year the FBI had received more than 400,000 tips from the public. Of these, 85,000 were classified as ‘lead worthy’ and sent to field offices or legal departments for investigation. This means that some kind of triage technique, whether crude or sophisticated, conscious or unconscious, resulted in the Bureau’s effectively ignoring nearly 80 percent of the information it received from the public.”
– Ian S. Lustick, Trapped in the War on Terror, Page 2