At 8:20 a.m. on September 11, 2001, “Boston flight control decides that Flight 11 has probably been hijacked. The protocol calls for NORAD to be notified immediately, but the [9/11] Commission says that the FAA [Federal Aviation Administration] doesn’t inform the North American Air Defense Command until 8:38 a.m., eighteen minutes later.”
– Peter Lance, Cover Up, Page 228